FOOD AND AGRICULTURE ORGANIZATION OF THE UNITED NATIONS
Professional Vacancy Announcement No: VA-2202-AFH
Deadline For Application: 7 August 2009
Position Title Human Resources Officer
Duty Station Rome, Italy
Grade Level P-3
Duration Fixed-Term: Three Years
CCOG Code: 1A06a
Organizational Unit Social Security Branch (AFHS) Human Resources Management Division Department of Human, Financial and Physical Resources, AF

DUTIES AND RESPONSIBILITIES

Under the direct supervision of the Chief, Social Security the incumbent will coordinate communication with all Clients on the day-to-day activities and oversee the application of human resources policies, rules and regulations as well as standards related to Social Security Benefits (Pensions, Medical and Life Insurance schemes and Compensation Plan for service-incurred Accidents, Illnesses and Death). In particular, will :

  • monitor and coordinate the day-to-day activities of the services of the Branch to improve productivity, efficiency and quality of service delivery while coordinating with other Offices/Branches of the Organization, in collaboration with the Chief, the implementation of new or modified policies, developments, projects and workflows;
  • provide performance reports, recommendations, statistics, cost analysis, trends and periodic reports to Senior Management, Committees, UNJSPF and other Third Parties relating to the provision of social security benefits; including verifying reports received from different Offices/Branches of the Organization;
  • monitor relevant Manual Sections for compliance with changes to social security proposing required changes and coordinating updates as approved;
  • ensure the appropriate application of Staff rules and regulations on social security benefits, suggesting changes and modifications when necessary;
  • participate in the processes of tendering, analysing bids, negotiating of services and ensuring adherence to service level agreements in accordance with contracts with Branch Clients and suggest modifications when needed;
  • oversee the briefing and enrolling of Retirees in After Service Medical Coverage (ASMC), monitoring responses to any queries;
  • provide authoritative interpretations, guidance and advice to staff, participants and beneficiaries with respect to operational practices and requirements for social security related benefits;
  • ensure all Clients records are maintained for social security benefits;
  • liaise with other units in the Organization to resolve staff and/or beneficiary problems, issues and discrepancies in entitlements and benefits
  • oversee the UNJSPF beneficiary designation, payment instructions and provide calculations of pension benefits; and
  • perform other duties as requested.

MINIMUM REQUIREMENTS
Candidates should meet the following:

  • University Degree in Law, Business Administration, HR Management or other related field
  • Five years of relevant administrative and/or Human resources experience, including focus in a customer service orientated environment
  • Working knowledge of English, French or Spanish and knowledge of one of the other two

SELECTION CRITERIA
Candidates will be assessed against the following:

  • Relevance of experience, preferably in administration of employee benefit programmes; knowledge of employee insurance schemes is an asset
  • Experience in drafting clearly and concisely in English and other FAO languages
  • Ability to work accurately under pressure and to establish priorities
  • Client oriented with a high sense of customer service
  • Demonstrated ability to lead and coordinate the work of teams and supervise staff
  • Knowledge of languages; knowledge of Italian would be an asset

Please note that all candidates should possess computer/word processing skills and should be capable of working with people of different national and cultural backgrounds.
* The length of appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to the extension of appointments.

REMUNERATION

Level P-3 carries a net salary per year (inclusive of a variable element for post adjustment) from US$ 85 967 US$ 108 111 (without dependants) and from US$ 92 097 to US$ 116 232 (with dependants)

TO APPLY: Carefully read and follow the Guidelines to applicants

Send your application to:

V.A 2202-AFH
Chief, Social Security Branch (AFHS)
FAO Via delle Terme di Caracalla 00100 Rome ITALY
Fax No: +39 06 570 56307
E-mail: VA-2202-AFH@fao.org

This vacancy is open to male and female candidates. Applications from qualified women candidates and applications from qualified candidates from non/under-represented member states are encouraged. Please note that FAO staff members are international civil servants subject to the authority of the Director-General and may be assigned to any activities or office of the organization.

  FAO IS A NON-SMOKING ENVIRONMENT

  Post Number: C- Unidentified