Practical Information
 

INFORMATION FOR PARTICIPANTS AT MEETINGS AT FAO HEADQUARTERS

Conference, Council and Government Relations Branch, CSCC

I. INTRODUCTORY INFORMATION (1 - 20)

Access to FAO Headquarters (4)
Registration of Participants and Admission to Meetings (5 - 10)
Security (11 - 13)
Medical Services (14 - 15)
Access and Facilities for Disabled Persons (16 - 18)
Emergency Telephone Numbers in Rome (19)
Protecting Valuables (20)

II. MEETING SERVICES (21 - 39)

Korean Conference Service Centre (21 - 22)
Order of the Day of the Council (23)
Duration of Meetings (24 - 25)
Languages used in Meetings (26 - 27)
Interpretation (28)
Meeting Rooms for Delegates (29 - 30)
Verbatim Records of Meetings (31 - 35)
Reports of Meetings and Drafting Committee (36 - 37)
Special Events during Council (38)

III. FACILITIES AND ADDITIONAL SERVICES (39 - 85)

Cloakroom (39)
Lounges (40)
Catering Facilities (41)
Dining Facilities (42- 44)
Snack Bars and Vending Machines (45 - 46)
Slovak Business Centre (47)
Telephone, Telefax (48 - 53)
WiFi Coverage (54 - 57)
Internet Point and Downloading of Documentation for Governing Bodies (58 - 59)
Postal Services (60 - 61)
Parking Facilities (62)
Car Rental (63 - 65)
Taxis (66 - 67)
Public Transportation (68 - 69)
Buses/Trams (70 - 71)
Underground (Metro) (72)
Travel Facilities (Flight Reservation and Reconfirmation) (73 - 74)
Banking and Currency Exchange Facilities (75 - 79)
FAO Brand Centre (80)
Newsstand (81)
Bookshop (82)
Pharmacy (83)
Shopping (84)
Credit Cards (85)

IV. MEDIA AND LIBRARY SERVICES (86 - 96)

Media Working Arrangements, Briefings and Inquiries (86 - 88)
The David Lubin Memorial Library (89 - 96)

I. INTRODUCTORY INFORMATION

  1. FAO Headquarters is located on Viale delle Terme di Caracalla, in front of the Circo Massimo. It can be reached by car, bus, tram and metro line B (Circo Massimo stop).
  2. There are six buildings in FAO Headquarters, all interconnected. The large conference rooms (Plenary Hall, Red Room, Green Room) are all in Building A. Several smaller meeting rooms are located in Buildings A, B, C and D.
  3. The two-story glass-enclosed Atrium interconnects Buildings A and B and may be the center of some of the activities scheduled during meetings.

  Access to FAO Headquarters

  1. Access to FAO Headquarters is restricted to persons in possession of a valid building pass (see section on Registration). Pass-holding visitors may use the Building A Main Entrance (Viale Aventino, Metro exit) to enter the site. No other entry/exit points in other parts of the buildings can be used.
  • Each time a participant leaves the FAO compound they must scan their pass against the Building A turnstile. They may return through the scanning machines in the Visitors Centre.

  Registration of Participants and Admission to Meetings

  1. On the first day of each meeting, participants are requested to use the Viale Aventino entrance to FAO near the Metro.
  2. Participants will be invited by Security personnel to proceed through a scanning machine in the Visitors Centre at the top of a short flight of steps, before being directed to the Turkish Registration lounge in Building A for registration.
  3. Inside the Turkish Registration Lounge participants should register at either the Pre-Registration desk (if details have been submitted) or the New Registration desk (if no details have been sent).
  4. Participants will be issued with (1) a delegates badge and (2) a proximity pass to operate the turnstiles at the Building A/Viale Aventino entrance (metropolitan exit). On exiting the compound on the last day of attendance at the meeting, the proximity badge should be deposited in the marked container by the Visitors Centre.
  5. Building Passes will be issued only after receipt of completed Registration Forms. A valid identity document will need to be presented to registration officials to collect the Building Pass.
  6. Lost Building Passes should be reported without delay to the FAO Security Office.

Security

  1. The FAO Security Office operates from 07.30 hours to 17.30 hours from Room B062 (extension 55159); after 17.30 hours contact the Security Guards in Building A (extension 53145, 065705 3145 from outside FAO Headquarters). The Security Office:
  • receives official telephone calls requiring follow-up action after normal working hours;
  • assists in locating and notifying the Organization’s senior officials in an emergency;
  • liaises with national security representatives regarding security arrangements for dignitaries;
  • liaises with local authorities whenever outside emergency assistance is required (e.g. ambulance, medical, police);
  • handles lost and found properties
  1. Strict security measures are observed at the FAO Headquarters. Metal detectors are in operation at the Building A entrance. Participants are requested to wear their Building Passes at all times.
  2. Participants are advised not to leave briefcases or any valuable items unattended in conference rooms.

  Medical Services

  1. The Medical Service provides emergency medical assistance in FAO to participants at meetings.
  2. For medical emergencies, dial 30 from all in-house telephones. For all other medical services, call extension 53577 from in-house telephones (065705 3577 from outside FAO Headquarters).

  Access and Facilities for Disabled Persons

  1. FAO Headquarters is accessible to disabled persons with wheelchairs.
  2. Most lifts at FAO Headquarters have wheelchair access.
  3. Restroom facilities for disabled visitors are located in Building A on the ground, first and third floors near the meeting rooms.

  Emergency Telephone Numbers in Rome

  1. The following numbers may be useful in case of emergency outside FAO Headquarters:
  • Medical Emergencies 118
  • General Emergencies 113
  • Fire 115
  • Ambulance 118
  • City Physician on Call (Guardia Medica) 06570 600

  Protecting Valuables

  1. Participants are advised to carry their valuables in a safe place, especially on public transport. There might be pickpockets on the street, the underground and on buses and trams. Once Participants have checked into their hotels, it is advisable to leave important documents such as passports in the hotel safe and to carry a photocopy.

II. MEETING SERVICES

  Korean Conference Service Centre

  1. Documents are printed in limited numbers to minimize the environmental impact of FAO's processes and contribute to climate neutrality. Participants are kindly requested to bring their copies to meetings and to avoid asking for additional copies. Most FAO meeting documents are available on the Internet at www.fao.org.
  2. Participants who wish to make available their own documents should contact the Supervisor of the Documents Desk.

  Order of the Day of the Council

  1. During Council sessions, the Conference, Council and Government Relations Branch (CSCC) prepares a daily programme of meetings, events and announcements. This information appears in the form of the Order of the Day  and is available online and at the Documents Desk.

  Duration of Meetings

  1. Morning meetings are normally scheduled from 09.30 hours to 12.30 hours, and afternoon meetings from 14.30 hours to 17.30 hours, or later if required.
  2. It is essential that meetings start on time and that the schedule be respected. Delegates are urged to arrive in good time.

  Languages used in Meetings

  1. The languages of the Organization are Arabic, Chinese, English, French, Russian and Spanish. Simultaneous interpretation is provided in these languages at sessions of Conference, Council, COAG, CCP, CFS, COFI and COFO.
  2. Meeting documents for these Governing Bodies are published in the same languages.

  Interpretation

  1. To facilitate interpretation, 10 copies of each statement should be delivered in advance to the Office of the Chief Interpreter, extension 54503 (Tel. 065705 4503) preferably in electronic format to FAO-Council@fao.org.
  1. Upon request, delegates may reserve small rooms for discussions with other Council participants for two to three hours.
  2. Delegates are requested to consult the Order of the Day of the Council regarding procedures to be followed to reserve such rooms.

  Verbatim Records of Meetings

  1. Verbatim Records are produced for all sessions of the plenary during Council sessions.
  2. Verbatim Records are available at the Documents Desk in the Korean Conference Service Centre in English, French and Spanish within 24 hours of completion of a meeting. Texts delivered in Arabic are transcribed in either English or French, those delivered in Chinese and Russian are transcribed in English.
  3. Verbatim Records are also posted on the FAO Intranet Web site.
  4. Corrections may be submitted by delegates after Verbatim Records have been printed/posted. Please refer to the Order of the Day of the Council for information regarding the procedure to be followed.
  5. Corrections appear on the web versions of the texts, and are subsequently incorporated into the final, printed Verbatim Records within one month of the conclusion of the Council sessions.

  Reports of Meetings and Drafting Committee

  1. Reports of the proceedings of all Council sessions are produced in the six languages of the Organization for adoption in plenary.
  2. For more information on Council Drafting Committee, contact the Secretary of the Drafting Committee, extension 54096 (Tel. 065705 4096).

  Special Events during Conference and Council

  1. Special Events on issues of interest to FAO members are scheduled to take place during the Council sessions and are described in the Order of the Day.

III. FACILITIES AND ADDITIONAL SERVICES

  Cloakroom

  1. A cloakroom is available for use by Participants, at Council sessions, in the Atrium (between Buildings A and B).

  Lounges

  1. Participants may use the Nordic Lounge located between the Red and Green Rooms, First Floor, Building A.

  Catering Facilities

  1. The FAO Headquarters offers dining and snack bar facilities where participants may sit down for a meal, or order a quick snack and beverage.

  Dining Facilities

  1. Many of the local restaurants and shops are located on Viale Aventino.
  2. The FAO Cafeteria, located on the eighth floor, Building B, is available to Participants from 12.00 hours to 14.30 hours for lunch. The free-flow cafeteria offers a selection of hors d'oeuvres, first and second courses, grill and salads.
  3. The FAO Restaurant, located on the eighth floor, Building C, offers a daily menu and à la carte service. Please telephone ext. 56823 (Tel. 065705 6823) for reservations.

  Snack Bars and Vending Machines

  1. There are several snack bars on the premises, offering hot and cold beverages and a variety of pastries and sandwiches:
  • Polish Bar (Ground Floor, Building A).
  • Blue Bar “C” (Eighth Floor, Building C).
  • Eighth Floor Bar (Eighth Floor, Building B).
  • Bar D (Ground Floor, Building D).
  1. Vending machines with assorted refreshments are also located at various points throughout the premises.

  Slovak Business Centre

  1. The Slovak Business Centre is a multi-functional workspace equipped with phone, fax and PC facilities, located on the Ground Floor of Building B (B013), extension 57091 (Tel. 065705 7091) and comprises a reception area, Internet workstations, a lounge area, and a small meeting room. No food is permitted in this facility.

  Telephone, Telefax

  1. The telephone number of FAO Headquarters is +3906 5705 + extension. If the extension is not known, dial +3906 57051 for the FAO switchboard operator.
  2. Telephones are available in all meeting rooms and lounges and may be used for internal and local calls. For internal calls, dial the required extension. For local (Rome) calls, press “0” and wait for the external dial tone, then dial the desired telephone number.
  3. Telephones for internal or Rome calls are also located at the entrance to Building A and in the corridors of the first and third floors of Building A.
  4. Public telephone facilities are located at the entrance of Building D and in the “Flag Hall” on the Ground Floor of Building B. They operate with Telecom Italia phone cards that can be purchased from the Newsstand on the ground floor of Building B in front of Banca Intesa San Paolo.
  5. A fax transmission service is available for a flat fee of €1 per page in the Slovak Business Centre.
  6. Mobile phones should be switched off in meeting rooms.

  WiFi Coverage

  1. FAO offers WiFi coverage in all Meeting Rooms.
  2. Participants with a laptop or Personal Digital Assistant (PDA) which has Wireless Local Area Network (LAN) capabilities, conforming to the 802.11b or 802.11g standards, may use this free service.
  3. There are three steps to take in order to connect to the service:
  • Step 1: Turning on laptop or PDA, while in one of the WiFi areas.
  • Step 2: Allowing laptop or PDA to detect the network “guest_internet”.
  • Step 3: Opening a browser and trying to connect to an Internet site. The following username and password should be used:
    Username: visitor.
    Password: connect2web.
  1. No support can be provided if problems arise when connecting to, or using, the wireless internet service.

  Internet Point and Downloading of Documentation for Governing Bodies

  1. This service point is available for participants in the David Lubin Library, located on the ground floor of Building A, Room A.022bis.A. The computers in this area allow access to the FAO Web site, the Internet in general and personal e-mail accounts.
  2. Governing Body Documents are available on the FAO Internet Web Pages and can be accessed by clicking on FAO Governance on the FAO home page.

  Postal Services

  1. The Italian Post Office, located on the Ground Floor, Building B, is open Monday to Friday, from 08.30 hours to 15.00 hours.
  2. The DHL Courier Service Office is located in C005 and is available for private and official dispatches from 10.30 hours to 12.30 hours and from 13.30 hours to 16.00 hours, Monday through Friday. Call the Mail and Pouch Service at extension 54881 for information and rates (Tel. 065705 4881). Participants who wish to send documents back to their countries may do so using these services.

  Parking Facilities

  1. Limited parking is available for the use of Participants to FAO meetings. It is, however, possible to park in the vicinity of FAO Headquarters.

  Car Rental

  1. Participants requiring cars can make their own arrangements with local car hire firms.
  2. Some car rental companies have offices at both Ciampino and Fiumicino Airports (open from Monday to Sunday, 09.00 hours to 18.30 hours).
  • Avis: Fiumicino Airport, Ciampino Airport, Termini Station and other offices in town. Information: Tel. 199 100 133 Bookings: Tel. 06419 99.
  • Europcar: Fiumicino Airport, Ciampino Airport, Termini Station and other offices in town. Bookings: Tel. 199 30 70 30.
  • Hertz: Fiumicino Airport, Ciampino Airport, Termini Station and other offices in town. Bookings: Tel. 199 112211
  • Maggiore: Fiumicino Airport, Ciampino Airport, Termini Station and other offices in town. Bookings: Tel. 848 867067
  1. Car rental can also be arranged at FAO Headquarters:
  • Carlson Wagonlit Travel (CWT), located on the Ground Floor of Building D, Room D074, offer automobile services including car rentals (9:00 to 17:00). For further information, participants may contact CWT on extension 55970 (or 065705 5970 from outside FAO) or by e-mail: faotravel@cwtbook.it

  Taxis

  1. Participants are advised to use only licensed taxis with meters. Surcharges are added for baggage, night runs, Sundays and holidays. The Main Reception (Ground Floor, Building A) will assist participants to request taxis.
  2. Participants can also call Radio Taxi Service (Tel. 063570 or 064994). Upon calling, the taxi company operator will ask for the caller’s telephone number and will give the caller the taxi’s identification number (which will be marked on both sides of the car), as well as the estimated time it will take to reach the caller.

  Public Transportation

  1. Tickets for public transport should be purchased in advance and are available from underground stations, tobacco shops and newspaper kiosks as well as from the Newsstand at FAO Headquarters (Ground Floor, Building B, across from the Banca Intesa San Paolo).
  2. Tickets cost 1 Euro, and may be used once for underground transport and unlimited bus/tram travel within the ticket validation time of 75 minutes. Tickets are validated upon entering bus/tram or at the point of entrance to the Metro. Day tickets valid for the entire bus/tram and metro network can also be purchased.

  Buses/Trams

  1. The public buses in Rome are managed by the Azienda per i Trasporti Autoferrotranviari del Comune di Roma (ATAC). Access onto buses/trams is both from the rear and front doors. Tickets should be purchased in advance and immediately validated in one of the machines in the bus or tram. Bus/tram stops can be distinguished by a yellow or green metal post.
  2. For further information on public transportation in Rome (including the routes and schedules of buses and trams), please call: 06469 54444 or consult the ATAC website.

  Underground (Metro)

  1. There are two underground lines in Rome: Line A and Line B. The stops are marked by a red and white “M” sign. Termini Station is the only Metro station where the two lines intersect. The Metro stop for FAO is Circo Massimo (Line B). Tickets must be purchased before boarding.

  Travel Facilities (Flight Reservation and Reconfirmation)

  1. Carlson Wagonlit Travel (CWT) is the official travel agency of FAO. Their offices, located on the Ground Floor of Building D (Room D074), are open from Monday to Friday from 09.00 to 17.00 hours non-stop. For further information, participants may contact CWT on extension 55970 (or 065705 5970 from outside FAO) or by e-mail: faotravel@cwtbook.it.
  1. For emergency requirements outside business hours, CWT offer a 24 Hour Emergency Service dedicated to providing traveler assistance (Tel: from within Italy 800 871932; and +44 208 7579000 from all other countries).

  Banking and Currency Exchange Facilities

  1. The currency of Italy is the Euro. The Banca Intesa San Paolo, located on the Ground Floor, Building B, is open from 08.35 hours to 16.35 hours.
  2. Cash dispensers (ATM) for credit card withdrawals are located at the entrance of the Banks and Post Office.
  3. The Banca Popolare di Sondrio, located on the ground floor of building D (D016), is open from 8.30 to 16.00 hours.
  4. In addition to the banks, the Italian Post Office located next to the Banca Intesa San Paolo also processes postal/money orders.
  5. A special counter is set up in both Banks during large sessions to assist participants.

  FAO Brand Centre

  1. The FAO Sales Point is located in front of the Banca Intesa San Paolo (Ground Floor, Building B) and is open Monday, Wednesday and Friday 11.00 - 14.00 hours, Tuesday and Thursday 09.30 - 11.30 and 14.00 - 16.00 hours.  A selection of recent FAO publications and CD-ROMs and an assortment of FAO Medals, Coins and Stamps, as well as brand and commemorative items can be purchased here.

  Newsstand

  1. The Newsstand is located on the Ground Floor of Building B near the Banca Intesa San Paolo, and offers international newspapers and magazines, as well as postcards, maps, and a large selection of periodicals. The Newsstand is open from 07.00 hours to 17.30 hours. For more information, dial extension 53273 (Tel. 065705 3).

  Bookshop

  1. The Food for Thought Bookshop, located on the Ground Floor of Building B next to the Newsstand, offers a selection of English, French and Spanish language books, gift stationery, writing paper, gift wrapping paper, greeting cards and guide books. The Bookshop is open from 08.00 hours to 17.30 hours. For more information, dial extension 53127 (Tel. 065705 3127).

  Pharmacy

  1. The pharmacy is located on the Ground Floor of Building B (Room B0L2) near the Book Shop and is open from Monday to Friday (08.00 hours-17.30 hours) with a one hour break for lunch between 14.00 hours and 15.00 hours. Access to this service, however, is restricted to participants in the medical schemes of FAO, WFP, IFAD and ICCROM.

  Shopping

  1. Shops in Italy are usually open from 09.00 hours to 13.00 hours and from 15.30 hours to 19.30 hours. However, many of the shops in the downtown area also remain open during the lunch break.

  Credit Cards

  1. Internationally-recognized travelers’ cheques and credit cards are accepted in hotels, major shops and restaurants.

  Media Working Arrangements, Briefings and Inquiries

  1. Working space for a limited number of journalists covering meetings at FAO Headquarters is available in the UEMOA Press Club, Ground Floor of Building A (A018). The room is equipped with wireless Internet access. Journalists will need to present a letter of assignment on official letterhead paper from the editor and a valid ID document to obtain access to the FAO Headquarters. The FAO Media Relations Branch has a library of broadcast quality video material available for use by journalists, and a Radio studio which may be used by visiting journalists by prior arrangement.
  2. Meeting Rooms need to be booked well in advance through the Office of Director of Conference, Council and Protocol Affairs Division, who should also be notified of any requirements for interpretation. The cost of interpretation will be charged to the user.
  3. All inquiries concerning media arrangements should be addressed to:

Chief, Media Relations
Room A309
Food and Agriculture Organization of the United Nations
Viale delle Terme di Caracalla
00153 Rome
Italy
Tel: +39 065705 3625
Fax: +39 065705 3729

  The David Lubin Memorial Library

  1. The David Lubin Memorial Library is located at FAO Headquarters on the Ground Floor of Building A. Established in 1952, the Library is named in honour of the founder of the International Institute of Agriculture (IIA), David Lubin. The extensive IIA collection constituted a starting point for the present-day Library, which is considered one of the world's finest on food, agriculture and rural development.
  2. The Library has over one million volumes, and the journal collection contains approximately 15,000 titles of which over 8,500 are electronic. The heavily-used working collection consists of FAO documentation, books and serials in FAO subject fields, the reference collection and specialized Branch Library collections in Fisheries and Forestry. The Library also includes the IIA and Rare Books collections.
  3. Subjects covered include agriculture, food and nutrition, rural development, plant production and protection, animal production and health, agroforestry, forestry, fisheries, sustainable development, statistics, agricultural economics, environmental issues, natural resource management, bioenergy, climate change and other related subjects.
  4. The FAO Library Catalogue On-line includes FAO publications and technical documents from 1945 to date, library book holdings from 1976 and journal holdings.
  5. Electronic access to scholarly scientific journals and databases in FAO's subjects of interest is also available.
  6. The David Lubin Memorial Library offers reference and information services, tours and briefings to FAO staff and delegations, inter-library loans and reproduction of FAO documents. For specific information requests, contact the library in person or via email fao-library-reference@fao.org.
  7. The Library is open to FAO staff, Permanent Representatives to FAO and delegations to FAO Conferences, Councils and Technical Committees from Monday to Friday 8.30 hours - 17.00 hours.
  8. The Library is not open to the general public. Access may, however, be granted on Tuesdays and Thursdays 09.30 hours - 16.00 hours to university students, researchers and members of the development community. Requests should be addressed to the Reference Section, extension 53784 (Tel. +39 065705 3784, fao-library-reference@fao.org