When you download a FAO Application (as described in paragraph 2.1 below), when you use a FAO Application (paragraph 2.2 below), and when you contact FAO (paragraph 2.3 below), you may entrust FAO with your information, including your Registration Data, Personal Data and Contact Data.

You are not required to provide any information to FAO or to download or use a FAO Application. However, in some cases, failure to provide certain information may prevent you from downloading or accessing a FAO Application, and/or may affect the availability or correct functioning of a particular feature or service associated with a FAO Application.

Personal data will only be used for the purpose(s) specified in these Terms and Conditions. Should FAO use or process your Data for any other purposes, FAO will inform you and request your consent.

When you choose to provide FAO with your information, including Registration and Personal Data, the following conditions shall apply to its processing:

2.1    Downloading a FAO Application

In order to download a FAO Application, you are required to create a Personal Account in the relevant reserved area section of the FAO website (hereinafter "Reserved Area").

The conditions described in this sub-section 2.1 apply to the provision and processing of data relating to the download of a FAO Application from the FAO website. Should the FAO Application be downloaded from a website or server administered by other legal entities (e.g. Google Play, Apple Store), the provision and processing of Registration Data and/or Personal Data may also be subject to the terms, conditions and policies of such legal entities, as applicable. FAO is not responsible for the treatment by other entities of information you provide, including any Registration Data.

2.1.1   Personal Data involved

When creating a Personal Account, you will be required to provide your Registration Data.

2.1.2   Use of Registration Data 

Consent to FAO’s processing of the Registration Data is necessary if you wish to download a FAO Application. You are not required to provide any information to FAO, including Registration Data, however, if you do not consent to the above, you will be unable to register your Personal Account and to download the FAO Application.

2.1.3   Applicable rules

Your Registration Data will be processed by FAO in accordance with FAO’s rules, policies and practice, to the exclusion of any single national system of law. In addition, your Registration Data may be processed by FAO’s authorized vendors or subcontractors, and therefore, subject to additional rules, policies and procedures, which they may have in place. For more information about these, please contact [email protected].

The Registration Data will be processed by FAO and/or its authorized vendors or subcontractors for purposes of enabling you to download the FAO Application and to manage your account. FAO and/or its authorized vendors or subcontractors may also use Registration Data, as well as authentication and tracking logs, for technical administration purposes, including to produce usage statistics and troubleshooting.

FAO will not share, sell, distribute or rent Registration Data to any Third Party without prior authorization of the person to which such Data refer.

2.2    Use of a FAO Application

When you download a FAO Application, the FAO Application will be saved on your mobile device. The use of the FAO Application may sometimes require the processing of Personal Data. Such Data will be saved locally on your device. Under such circumstances, FAO shall have no access to the information, including Personal Data, that you have provided and stored on your mobile device, and FAO shall not be responsible for any loss or damage arising from the use of the FAO Application or the processing of information, including Personal Data, included or generated therein.

2.2.1   Personal Data involved

Information provided when using a FAO Application may include Personal Data.

2.2.2   Use of Personal Data

You may wish to share information, including Personal Data, with FAO through a FAO Application, [e.g. by sending it by email or text message, or by uploading it on a FAO database]. If you choose to do so, all such information, including Personal Data will be processed by FAO and its authorized vendors and/or subcontractors through a FAO Database. Information, other than Personal Data, provided when using a FAO Application and any information generated through it, will be processed by FAO and/or its authorized vendors or subcontractors, and may be made available to Third Parties exclusively in an aggregate and anonymized manner and for statistical and monitoring purposes only.

2.2.3   Applicable rules

All information, including Personal Data, shared with FAO, through a FAO Application, will be processed by FAO and/or its authorized vendors or subcontractors in accordance with FAO’s rules, policies and practice, to the exclusion of any single national system of law. For more information, please contact [email protected].

Personal Data will be treated by FAO and its authorized vendors and/or subcontractors as confidential in accordance with FAO’s rules, policies and practice, and will not be disclosed, sold, distributed or rented to Third Parties without prior authorization of the person to which such Data refer.

2.3    Contacting FAO

When downloading or using a FAO Application, you may wish to contact FAO in connection with the Application.

In such cases, when you contact FAO by any means, including by sending an email or completing a form, you provide FAO with Contact Data.

You acknowledge and agree that by contacting FAO, you are consenting to FAO’s processing of the Contact Data. Failure to provide some Contact Data may hinder FAO’s ability to communicate with you and/or to fully or properly provide feedback to your communications to FAO.

2.3.1   Personal Data involved

When you contact FAO, you provide FAO with Contact Information.

2.3.2   Use of Contact Data

The Contact Data will be processed by FAO and/or its authorized vendors or subcontractors for purposes of providing feedback to your communication and addressing any request contained therein. FAO and/or its authorized vendors or subcontractors may also use Contact Data for technical administration purposes, including to produce usage statistics and troubleshooting.

2.3.3   Applicable rules

All information, including Contact Data, will be processed by FAO in accordance with FAO’s rules, policies and practice, to the exclusion of any single national system of law. For more information, please contact [email protected].

Contact Data will be treated by FAO and its authorized vendors and/or subcontractors as confidential in accordance with FAO’s rules, policies and practice, and will not be disclosed, sold, distributed or rented to Third Parties without prior authorization of the person to which the data refer.

2.4    Use of a FAO Database

Database Data provided when using, or generated through, FAO Applications will be processed by FAO and/or its authorized vendors or subcontractors, and may be made available to Third Parties.

2.4.1   Data involved

Database Data, i.e. data other than contact, personal or registration data provided by you by using the FAO application. This includes data submitted by you using forms and/or by performing certain actions

2.4.2   Use of Information

The Database Data will be processed by FAO and/or its authorized vendors or subcontractors for purposes of presenting and/or aggregating information to do further analysis. This information will be freely available via the FAO website or the FAO application as appropriate.

2.4.3   Applicable rules

All information processed through FAO Databases will be processed by FAO in accordance with FAO’s rules, policies and practice, to the exclusion of any single national system of law. For more information, please contact [email protected]

As a user, you acknowledge and agree that you are responsible for ensuring the integrity and security of the information, that you provide when accessing or using a FAO Application, including any Personal Data, irrespective of whether this Personal Data belongs to you or to a Third Party.

In the event that you are not the owner of the Personal Data you process using the FAO Application, you further acknowledge and agree that you are responsible for obtaining the prior informed consent of the owner of the Personal Data you collect as regards the use and processing of his/her Personal Data by FAO and/or its authorized vendors and subcontractors as described in these Terms and Conditions for the of Use of a FAO Application.

FAO shall process Registration Data, Personal Data, Contact Data and Database Data in accordance with its rules, policies and practice, to the exclusion of any single national system of law. FAO’s authorized vendors and subcontractors may also treat such Data in accordance with any additional rules, policies and practice, which may apply to their operations.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, FAO has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we process, consistent with the FAO’s rules, policies and practice.

FAO shall not be liable for any loss or damage arising from, or directly or indirectly connected to, the use or operation of any of its Applications or Databases, including, but not limited to, any liability arising from any intentional or negligent misuse, errors, disclosure, undue transfer, loss or destruction of data that may occur.

FAO does not represent or endorse the accuracy or reliability of any data, information or other material provided by any user through FAO Applications, or accessible through FAO Databases. FAO explicitly disclaims any responsibility for the content of such data, information and materials provided or processed through FAO Applications and/or FAO Databases.

FAO reserves the right at any time, and from time, to time to modify or discontinue, temporarily or permanently, the FAO Applications and/or Databases, including any means of accessing or utilizing them, at its sole discretion with or without prior notice to you.

FAO may at its sole discretion, under any circumstances, for any or no reason whatsoever and with or without prior notice to you, terminate your access to any of its FAO Databases, including to any means of accessing or utilizing them.

The content of a FAO Application or Database does not imply any endorsement, accreditation or recommendation by FAO.

The designations employed in FAO Databases and Applications do not imply the expression of any opinion whatsoever on the part of FAO concerning the legal status of any country, city or area or its authorities, or concerning the delimitation of its frontiers or boundaries.

Hyperlinks to non-FAO websites available on the FAO Applications or Databases do not imply any official endorsement of or responsibility on the part of FAO for the opinions, ideas, data, products or activities presented at these locations, nor guarantee the validity of the information provided. The sole purpose of links to non-FAO sites is to indicate further information available on related topics. The information is provided on the basis that users accessing the platform assume responsibility for assessing its relevance, accuracy and suitability for application.

You may not publicly represent or imply that FAO is participating in, or has sponsored, approved or endorsed the manner or purpose of your use or reproduction of the Database Data.

The official emblem or logo of FAO, shall not, under any circumstances, be used without FAO's prior written consent, nor represent or imply an association or affiliation with FAO.

Nothing in these Terms and Conditions or in any document relating thereto, shall be construed as constituting a waiver of privileges or immunities of FAO, or as its acceptance of the jurisdiction of the courts of any country over disputes arising out of these Terms and Conditions.

Changes to these Terms and Conditions will be posted on this webpage, and will be available via the FAO website. By continuing to use a FAO Application subsequent to FAO making available amendments to these Terms and Conditions, you acknowledge, agree and consent to such amendment(s).

Data processed under these Terms and Conditions may be kept by FAO and its authorized vendors and/or subcontractors for as long as is necessary for purposes of ensuring the proper use and functioning of the relevant FAO Application and Database.

At any time, you can delete, review, correct or update your Contact, Registration and Personal Data by accessing your Personal Account. Residual data may remain within FAO Databases and other FAO records, which may or may not contain Personal Data you have provided. 

For more information about these Terms and Conditions, please contact [email protected].