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PWB CHAPTER 6: COMMON SERVICES

Programme Outcome

Regular Programme   US$ `000
  Appropriation 39 762
  Expenditure 45 997
  Over/(Under) Spending, US$ `000 6 235
  Over/(Under) Spending, % 16%

Achievements

335. This Chapter of the PWB covers the cost of common services including communications, procurement, buildings maintenance and security at Headquarters and the decentralized offices, under the management of the Administrative Services Division (AFS). The over expenditure indicated in the above table mainly relates to adverse staff cost variance, the transfer of funds and the associated expenditures for distribution of publications from other programmes and the impact of encumbered abolished posts, where redeployment took some time to complete.

336. Upgrading of the Headquarters building complex continued. A major undertaking was ensuring the logistics for the WFS, which resulted in a significant improvement in the areas of security, catering, accommodation and communications. Technological enhancements affected many of the common services provided, particularly in the area of communications, as shown in Table 6.0-1.

Table 6.0-1: Common Services (Selected Indicators)

Description 1994-95 1996-97
Contractual Services    
Contracts Awarded/Revised 866 554
Total Value, US$ million 42 40
Purchasing    
Purchase Orders handled, including field 6 552 4 866
Total Value, US$ million 94 92
Communications    
Incoming telexes 51 178 5 964
Outgoing telexes 130 658 74 734
Incoming faxes (pages) 750 396 168 574
Outgoing faxes (pages) 678 798 300 810
Incoming pouch bags 11 872 11 264
Outgoing pouch bags 29 074 21 490
Incoming (letters/parcels) 38 836 35 224
Outgoing (letters/parcels) 415 766 857 498
Building Maintenance    
Maintenance interventions 25 512 26 000

337. Deregulation in the communications industry allowed the Organization to secure lower unit rates for both voice and data transmission. With greater access to electronic mail and the implementation of computer-based fax systems, which allowed users to send faxes directly from their desktop, there was a decrease of close to two-thirds in the volume of telexes and faxes during 1996-97 in comparison with 1994-95. The increase in outgoing letters and parcels was mainly related to the WFS and World Food Day events. The decline in procurement services reflected both a decrease in the size of the field programme and the reduction in the resources of the Organization.

338. The requirements for buildings' maintenance, which included interventions by electricians, hydraulic mechanics, plumbers, lift technicians, carpenters and other trades, remained relatively constant.

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