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APPENDIX 2. Questionnaires

QUESTIONNAIRE FOR TOURISTS

Please either circle the appropriate letter, tick the appropriate box or write your answer in the space provided. Thank you.

Date:.......................................................
Location: Marine Park Centre/Langkawi Coral Pontoon
(please cancel if not applicable)

1. Nationality: ............................................................................................

2. Did you choose specifically to visit Pulau Payar?

(a) Yes
(b) No

If yes, how important were the following in influencing your choice to visit Pulau Payar?


Not important

Important

Very important

It is a Marine Park/protected area




Opportunity to dive/snorkel and observe marine life and coral reef




It is close to Langkawi/Penang/mainland




If yes, was Pulau Payar on the itinerary of a package tour or island hopping tour?

(a) Yes
(b) No

3. Please name the tour operator you are with:................................................

4. Where did you take the boat to come to Pulau Payar?

(a) Langkawi
(b) Penang
(c) Kuala Kedah

5. Is this your first visit to Pulau Payar? ...........................................................

(a) Yes
(b) No

If no, how many times have you visited the island previously?..........................

If no, when was your last visit to Pulau Payar?.................................................

If no, what changes have you perceived in terms of the following?


Improved

Deteriorated

No change

Number of visitors




Number of divers




Number of snorkellers





Improved

Deteriorated

No change

N/A

Number of visitors





Number of divers





Number of snorkellers















6. Are you here on a day trip?

(a) Yes
(b) No

If yes, please indicate where you are staying:

Langkawi
Penang
Mainland (please state town) ................................................................

If no, how many people are there in the group?...............................................

7. Are you here with a group?

(a) Yes
(b) No

If yes, how many people are there in the group?. .............................................

8. Please tick against the activities you participated in while at Pulau Payar:

Swimming

Relaxing

Snorkelling

Nature walks

SCUBA diving

Camping

Fish feeding

Others (please state)......................................

Sunbathing

..........................................................................

9. How would you rate the adequacy of the following facilities?


Poor

Satisfactory

Good

N/A

Boat transport to Pulau Payar





Marine Park information centre





Toilets at Marine Park Centre





Rubbish bins at Marine Park Centre





Tables and benches at Marine Park Centre





Toilets on Langkawi Coral boat





Showers on pontoon





Rubbish bins on pontoon





Tables and chairs on pontoon





Others (please state)................................





..............................................................





10. How crowded do you find the following places?


Not crowded

Crowded

Very crowded

N/A

On the beaches





On the pontoon





At the Marine Park Centre picnic area





Snorkelling area in front of the Marine Park Centre





Snorkelling area around pontoon





11. Would an increase in visitor numbers affect your enjoyment of Pulau Payar?

(a) Yes
(b) No

12. How important are the following factors to you in contributing towards a satisfactory visit to Pulau Payar?

13. Which of the following criteria were met during your visit to Pulau Payar? Please place a lick in the box(es) on the right hand side of the appropriate statement(s).



12.

13.

Not important

Important

Very important

Criteria met

Abundance of colourful reef fish





Abundance of diverse, colourful coral





Clean beaches





Beautiful scenery





Peace and quiet





Absence of large number of people at the pontoon





Absence of large number of people in the water while swimming and snorkelling





A well organised tour





A value for money tour





Friendly and helpful Marine Park staff/pontoon staff





Adequate facilities at the Marine Park Centre/pontoon





Adequate information given on the marine environment





Adequate guided activities such as videos/slide shows, nature walks, etc.





Others (please state)............................................................





................................................................................................





14. Before arrival to Pulau Payar, were you aware that it is a Marine Park?

(a) Yes
(b) No

15. Have you visited any other Marine Parks in Malaysia?

(a) Yes
(b) No

If yes, please name them :..................................................................................

If yes, how does the Pulau Payar Marine Park compare with them?

(a) Better
(b) Worse
(c) Same

16. Which of the following factors do you consider as important in a Marine Park? Please rate the level of importance:


Not important

Important

Very important

Abundance and high diversity of coral




Abundance and high diversity offish and other marine life




Absence of visible damage to corals




Clean and clear waters




Low visitor numbers




Readily available information on the marine environment, flora and fauna




Trained Marine Park Staff




Others (please state)...................................................................




........................................................................................................




17. Were you briefed on Marine Park regulations (do's and don'ts) before arriving or on arrival?

(a) Yes
(b) No

18. Do you think that you were given enough information on Pulau Payar regarding the following?


Yes

No

Explanation on Pulau Payar's Marine Park status



Marine Park regulations or do's and don'ts



Recreation opportunities on the island and in its waters



Surrounding marine flora and fauna



Surrounding terrestrial flora and fauna



19. Which of the following activities do you think will have a negative impact on the marine environment at Pulau Payar Marine Park? Please rate the level of impact.

20. Did you observe any of the following activities occurring in the Marine Park? If yes, please put a tick in the box(es) on the right hand side of the appropriate statement(s).



19

20.

No impact

Negative impact

Very negative impact

Activity seen

Walking on coral





Collecting coral/shells





Boats anchoring on corals





Recreational fishing





Fish feeding





Littering





Others (please state)...........................





...............................................................





21. How important do you think the following would be in ensuring protection of Pulau Payar's marine environment?


Not important

Important

Very important

Strict enforcement of regulations




Increase number of Marine Park Rangers




Limit to the number of visitors to the park




Control of recreation activities




More information on do's and don'ts




Others (please state)...........................




................................................................




22. Which of the following activities would you like to see in future at Pulau Payar Marine Park?

Guided snorkelling tours

Nature walks on the island

Glass-bottom boat/semi-sub rides

Others (please state)............................

Canoe rental

................................................................

Videos/slide shows on the marine environment


23. Would you be willing to pay a small fee for entry to the Marine Park or for participation in certain activities, if this fee would contribute to the management and conservation of the Park?

(a) Yes
(b) No

QUESTIONNAIRE FOR CERTIFIED DIVERS

Please either circle the appropriate letter, tick the appropriate box or write your answer in the space provided. Thank you.

Date:...............................................................................................................

1. Nationality:..................................................................................................

2. Highest diving certification level attained: (eg. PADI Advanced Open Water etc.)
.............................................................................................................................................

3. Number of dives logged to date:.......................................................................................

4. Please name the dive operator you are with:....................................................................

5. Did you to come to Pulau Payar Marine Park specifically to dive/on a dive trip?

(a) Yes
(b) No

If yes, where are you staying for the duration of this trip?

(a) Langkawi
(b) Penang
(c) Mainland (please state town).............................................................
(d) Not applicable

6. How many days are you diving at Pulau Payar Marine Park?.....................

7. How many dives have you made on this trip?..............................................

8. Please name the dive sites of Pulau Payar Marine Park you have dived at on this trip:
............................................................................................................................................

If you dived at any of the artificial reefs (boat and tyre reefs) or at the wreck, please state
.............................................................................................................................................

9. Are you diving with a group?

(a) Yes
(b) No

If yes, how many of you are there?..................................................................

10. Is this the first time you are diving at the Pulau Payar Marine Park?

(a) Yes
(b) No

If no, how many times have you dived at Pulau Payar previously?.......................

If no what changes have you perceived in the following? .....................................


Improved

Deteriorated

No change

Number of visitors




Diving trips offered





Improved

Deteriorated

No change

State/health of the reefs




Abundance and diversity of marine life




Visibility




11. Which of the following factors would you consider as important for a satisfactory dive experience?

12. Which of the following criteria were met during your dive(s) at Pulau Payar Marine Park? Please place a tick in the box(es) on the right hand side of the appropriate statement(s).



11.

12.

Not important

Important

Very important

Criteria met

Abundance of colourful reef fish





Abundance of diverse and colourful coral species





Abundance of other invertebrate marine life (e.g. sponges, anenomes, nudibranchs)





Sightings of large marine animals (e.g. turtles, sharks, rays, etc.)





Absence of visible damage to coral reefs





Caves and swim-throughs





Good visibility





Absence of large number of other divers





Low dive trip costs





Well organised dive trips





Experienced Dive Master/dive guide





Good boat handling





Being well briefed prior to the dive (e.g. underwater conditions to expect, marine flora and fauna)





Others (please state).....................





..........................................................





13. While diving, what is the frequency of contact with other diving groups you


None

One

Two

Three

> Three

would prefer?






will tolerate?






14. At a site that you are at, how many other dive boats


None

One

Two

Three

> Three

would you prefer to see?






will you tolerate seeing?






15. On average, whilst diving at the Pulau Payar Marine Park, how many times did you come into contact with another diving group?....................................................................

If at least once,

which dive site did contact occur at?.............................................................
did this contact affect your diving experience and in what way? ..................

16. Would you dive at Pulau Payar again?

(a) Yes
(b) No
(c) Possibly

17. How long will the following activities impact negatively on the marine environment?

18. Did you observe any of the following activities occurring while diving? If yes, please place a tick in the box(es) on the right hand side of the appropriate statement(s).



17

18.

No impact

Negative impact

Very negative impact

Activity seen

Boat anchoring on corals





Walking on/breaking coral





Touching coral





Disturbing marine life





Collecting coral/shells





Spearfishing





Others (please state)...............





....................................................





19. Do you think that the current level of diving at the Pulau Payar is having an adverse effect on its coral reef environment?

(a) Yes
(b) No

20. What do you perceive to be the level of damage on the reefs you have dived at?

Name of dive site

None

Low

Moderate

High

Very high

1.






2.






3.






4.






5.






21. Prior to diving here, were you aware that Pulau Payar is a Marine Park?

(a) Yes
(b) No

If yes, how did Pulau Payar status as a Marine Park influence your decision to dive here

(a) Did not influence
(b) Influenced
(c) Greatly influenced

22. Since Pulau Payar is a Marine Park, did you expect your diving experience here to be better than at other Malaysian islands which are not legally protected?

(a) Yes
(b) No

If yes, were your expectations met?

(a) Yes
(b) No

23. How do the dive sites at Pulau Payar compare to those of other islands (which are not Marine Parks) in Peninsular Malaysia?

(a) Better
(b) Similar
(c) Worse
(d) Not applicable

24. Have you dived at other Marine Parks in Malaysia?

(a) Yes
(b) No

If yes, please name them:..................................................................................

If yes, how does the diving at Pulau Payar Marine Park compare to them?

(a) Better
(b) Similar
(c) Worse
(d) Not applicable

25. Were you briefed on Marine Park regulations or do's and don'ts before diving?

(a) Yes
(b) No

If yes, who did the briefing?

(a) Dive Instructor/Dive Master/guide
(b) Marine Park Rangers
(c) Both

26. How important do you think the following would be in ensuring the protection of Pulau Payar Marine Park's marine environment?


Not important

Important

Very important

Zonation of reefs for different activities (e.g. diving, research, off-limits)




Limit to the number of dive groups at a dive site at one time




Grading reefs according to difficulty and allowing entry depending on diver's experience




Mooring buoys for five boats




Creating alternatives (e.g. artificial reefs, glass-bottomed boats)




Others (please state)....................................................




..................................................................................




27. Would you be willing to pay a small fee to dive at the Marine Park, if this fee would contribute to the management and conservation of the Park?

(a) Yes
(b) No

QUESTIONNAIRE FOR TOUR/BOAT OPERATORS

Please either circle the appropriate letter, tick the appropriate box or write your answer in the space provided. Thank you.

Name of establishment:....................................................................................

Number of boat: ...............................................................................................

Maximum number of people per boat:...............................................................

Average number of people in a tour group:.......................................................

Tour rates per person:.......................................................................................

1. Where is your company based?

(a) Langkawi
(b) Penang
(c) Kuala Kedah
(d) Kuala Lumpur
(e) Others (please state)............................................................................

2. Where do you bring customers from to visit Pulau Payar?

(a) Langkawi
(b) Penang
(c) Kuala Kedah

3. How many does your company conduct to Pulau Payar

per weak?........................................................................................................
per year?..........................................................................................................

4. Is Pulau Payar part of the itinerary of a package tour or island hopping tour you conduct?

(a) Yes
(b) No

If yes, which other islands do you go to as part of this package tour/island hopping tour?
.........................................................................................................................................

5. How long have you been conducting dive trips to Pulau Payar Marine Park?........................

What changes have you perceived in terms of the following?


Improved

Deteriorated

No change

Number of visitors




Number of divers




Number of snorkellers




6. What nationality makes up the majority of your customers to Pulau Payar?
(Please list the top three nationalities)

1....................................................................................................................
2....................................................................................................................
3....................................................................................................................

7. What percentage of your boat(s) is filled every day on average?

(a) 0 - 25%
(b) 26 - 50%
(c) 51 - 75%
(d) 76 - 100%

8. When is the peak period of visitation to Pulau Payar? Please rank in order of importance (1 being the most important peak period):

School holidays
Weekends
Public holidays
Others (please state).....................................................................................

What percentage of your boat(s) is filled then?

(a) 0 - 25%
(b) 26 - 50%
(c) 51 - 75%
(d) 76 - 100%

9. Do you think the number of boats available to ferry visitors to Pulau Payar is adequate?

(a) Yes
(b) No

10. Do you offer snorkelling facilities?

(a) Yes
(b) No

If yes, approximately how many percent of your customers opt to snorkel?

(a) 0 - 25%
(b) 26 - 50%
(c) 51 - 75%
(d) 76 - 100%

11. Do you offer diving facilities?

(a) Yes
(b) No

If yes, approximately how many percent of your customers opt to dive?

(a) 0 - 25%
(b) 26 - 50%
(c) 51 - 75%
(d) 76 - 100%

If yes, do you offer the opportunity of introductory dives to people with no previous diving experience?

(a) Yes
(b) No

12. Do you plan to expand your operations to Pulau Payar?

(a) Yes
(b) No

If yes, what are your plans? .........................................................................
......................................................................................................................

13. Please elaborate on how you deal with the following (if applicable):

Sewage diaposal:..........................................................................................
Solid waste disposal: ....................................................................................
Water supply:.................................................................................................
Spent fuel:......................................................................................................

14. Do you conduct tours to other Marine Parks in Malaysia?

(a) Yes
(b) No

If yes, please name them: ...............................................................................

15. Are you aware of the conservation objectives of the Pulau Payar Marine Park?

(a) Yes
(b) No

16. How important are the following actions (that you as a tour/boat operator can take) in contributing towards conserving Pulau Payar's marine environment?


Not important

Important

Very important

Limiting the number of customers brought to Pulau Payar




Controlling the recreation activities the customers can undertake




Ensuring customers do not break or step on coral or collect coral and shells




Ensuring customers do not litter




Providing more information on do's and dont' (Marine Park regulations)




Others (please state).............................................




............................................................................




17. Do you inform your customers about Pulau Payar's Marine Park status and brief them on activities that can or cannot be carried out?

(a) Yes
(b) No
(c) Only snorkellers and/or divers

If yes, in what form is this information given? Please tick against the appropriate items:

Talks
Brochures
Videos
Slide shows
Others (Please state):..............................................................................
..................................................................................................................

18. Do you think that the status of Pulau Payar as a Marine Park has affected your business in any way?

(a) Yes, positively
(b) Yes, negatively
(c) No

Please elaborate in what way: ....................................................................
......................................................................................................................

19. Which of the following activities would you like to see in future at Pulau Payar Marine Park?

Guided snorkelling tours
Glass-bottom boat/semi-sub rides
Canoe rental
Videos/slide shows on the marine environment
Nature walks on the island
Others (please state)....................................................................................

20. Would you be willing to pay a small fee to enable your customers to dive at the Marine Park or to participate in certain activities, if this fee would contribute to the management and conservation of the Park?

(a) Yes
(b) No

QUESTIONNAIRE FOR DIVE OPERATORS - Shop Owners, Dive Instructors and Dive Masters

Please either circle the appropriate letter, tick the appropriate box or write your answer in the space provided. Thank you.

Name of dive operation:.................................................................................
Number of boats:............................................................................................
Maximum number of divers per boat:..............................................................
Average number of divers in a dive group:......................................................
Rate per dive:

(with equipment):.......................................................................................
(without equipment):..................................................................................

1. Where is your company based?

(a) Langkawi
(b) Penang
(c) Kuala Lumpur
(d) Others (please state)............................................................................

2. Where do you bring customers from to dive at Pulau Payar?

(a) Langkawi
(b) Penang
(c) Kuala Kedah

3. How many dive trips do you conduct to Pulau Payar

per weak?......................................................................................................
per year?.......................................................................................................

4. Please name the dive sites of Pulau Payar Marine Park that you bring divers to: ...........
..............................................................................................................................................
..............................................................................................................................................

5. How long have you been conducting dive trips to Pulau Payar Marine Park?....................

What changes have you perceived in terms of the following?


Improved

Deteriorated

No change

State/health of the reefs




Abundance and diversity of marine life




Visibility




6. What nationality makes up the majority of your divers? (Please list the top three nationalities)

1...................................................................................................................
2...................................................................................................................
3...................................................................................................................

7. What percentage of your boat(s) is filled every day on average?

(a) 0 - 25%
(b) 26 - 50%
(c) 51 - 75%
(d) 76 - 100%

8. When is the peak period for Pulau Payar? Please rank in order of importance (I being the most important peak period):

School holidays
Weekends
Public holidays
Others (please state)...................................................................................
.........................................................................................................................

What percentage of your boat(s) is filled then?

(a) 0 - 25%
(b) 26 - 50%
(c) 51 - 75%
(d) 76 - 100%

9. What is the pattern of diver numbers like?

(a) Increasing
(b) Decreasing
(c) Unchanged

10. Do you think there are currently enough dive operators running dive trips to Pulau Payar and its surrounding islands?

(a) Yes
(b) No

11. Which is the most popular dive site at Pulau Payar?....................................

12. How do the dive sites of Pulau Payar compare to those of other islands in Peninsular Malaysia?

(a) Better
(b) Similar
(c) Worse

13. Do you conduct dive trips to other Marine Parks in Malaysia?

(a) Yes
(b) No

If yes, please name them:...............................................................................

14. Are you aware of the conservation objectives of the Pulau Payar Marine Park?

(a) Yes
(b) No

15. Do you inform your divers about Pulau Payar's Marine Park status and brief them on activities that can or cannot be carried out?

(a) Yes
(b) No

If yes, in what form is this information given? Please tick against the appropriate items:

Talks
Brochures
Videos
Slide shows
Others (Please state):................................................................................
....................................................................................................................

16. Do you think that visiting divers to Pulau Payar are aware of the sensitivity of the reef environment?

(a) Yes
(b) Moderately
(c) No

Do their actions while diving reflect this?

(a) Yes
(b) Sometimes
(c) Rarely
(d) No

17. Do you think the current level of diving at Pulau Payar is having an adverse effect on its coral reef environment?

(a) Yes
(b) No

18. How important are the following actions (that you as a dive operator can take) in contributing towards conserving Pulau Payar's marine environment?


Not important

Important

Very important

Limiting the number of divers brought to Pulau Payar




Limiting the number of divers in a dive group




Limiting the number of dive groups at a dive site at one time




Grading reefs according to difficulty and allowing entry depending on diver's experience




Ensuring divers do not break or step on coral or collect coral and shells




Not anchoring on reefs




Thoroughly briefing divers on Marine Park regulations before dive




Others (please state)..............................................




.............................................................................




19. Do you think that the status of Pulau Payar as a Marine Park has affected your business in any way?

(a) Yes, positively
(b) Yes, negatively
(c) No

Please elaborate in what way:.........................................................................
............................................................................................,,,,,........................

20. Would you be willing to pay a small fee to enable your divers to dive at the Marine Park, if this fee would contribute to the management and conservation of the Park?

(a) Yes
(b) No


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