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iRecruitment - FAQ's

General Questions

1. What is iRecruitment?

1. What is iRecruitment?

iRecruitment is a web-based application that provides a full-cycle recruiting solution for The Food and Agriculture Organization of the United Nations. iRecruitment facilitates the job application and recruitment process for applicants, hiring managers, as well as the employment and staffing branch by providing a tool to manage every phase of attracting, processing, tracking, and hiring new employees.

2. How does the application process work?

2. How does the application process work?

Applicants can register in iRecruitment to create an online profile.

To register, go to https://irec.fao.org from any computer with Internet access and click on the selection that describes your applicant status (external applicants, FAO ex-employee, or current employee). After the closing date of a position, all applications will be screened by the hiring division. Applicants who advance to the interview stage of the process are usually contacted within three to four months (and in some instances, longer) after the closing date listed on the vacancy. You may check the status of your application by visiting  https://irec.fao.org and logging in to your account. After a final selection is made, all applicants will be notified electronically that the position has been filled.

3. What if I do not have a computer or access to the Internet?

3. What if I do not have a computer or access to the Internet?

There are a number of places you can still get access to http://www.fao.org/employment/en/

  • One of the PCs located in the David Lubin Library (FAO HQ, Rome, Ground Floor building A, Monday through Friday 9:00 a.m until 4:30 p.m. *for FAO employees
  • Public libraries or internet points in your city
  • A friend or family member’s PC that has Internet access.

4. I am having a technical problem with my computer that is stopping me from completing the application or applying for a job. What can I do?

4. I am having a technical problem with my computer that is stopping me from completing the application or applying for a job. What can I do?

Be sure you are using an Internet Browser directly and not through an Internet Service Provider (such as Yahoo or Google). 

Look for messages from your computer alerting you to necessary setting changes. Pay close attention to system messages for information on the specific problem.  If you still experience problems after checking these things, please send an email to: irecruitment@fao.org  and someone from the Help-Desk will assist you.  

Be sure to send specific information, text of error messages, and screen shots if possible. In the event of a technical problem on the day of the vacancy deadline, we highly suggest you to try from a different computer as vacancies are posted for a period of 30 days and late applications are not accepted.

Registration and password

1. How do I register?

1. How do I register?

From the iRecruitment Home page, click on “Register now”. You will be requested to enter a valid email address, basic personal data and a password. Please save your email and password information as you will need this information for future visits.

2. Can I change my password and email?

2. Can I change my password and email?

If you wish to change your password or email, please log-in at “Already registered in our Job Site?” with your existing email and password. Then go to “My Account”, “Login Information” section to change your password, and to “Personal Information” page to change your e-mail address. You must maintain a current valid email address as iRecruitment does not automatically update your email address should you change it or if it is no longer active.

3. What do I do if I use the “forgot your password” link and still cannot log in?

3. What do I do if I use the “forgot your password” link and still cannot log in?

If you use the “forgot your password” link and do not receive a new password (due to your e-mail settings) or the new password you receive still does not work, please contact the iRecruitment helpdesk: iRecruitment@fao.org  and in the subject of the email type: “Password problems”

Completing On-line Applications

1. Where can I complete an application ?

1. Where can I complete an application ?

Applications are accepted via iRecruitment which can be accessed through http://www.fao.org/VA/IRECRUITMENT/INDEX_EN.HTML, click on the selection that matches your employment status to reach our iRecruitment login area. If you are a first time visitor, you will need to register with the site.

If you are already registered, you can log in when you return. Once registered, you can create and/or edit your application details online. Once you have completed your application and attached your application documents (resume and/or cover letter), you may apply that application to any of the open positions listed in the jobs section—simply click on the icon in the “Apply Now" column for the Job that interests you. It will ask you to review your Application information for accuracy and then will give you the option to submit your application to that vacancy.

2. Can I save my application before I finish completing it?

2. Can I save my application before I finish completing it?

To save information you have entered, you must advance to the “Review” stage of the application process and hit “Finish.” You may do so without completing all of the fields of the application (the information you did enter will be saved), however your application will be “applied” to the position without all of the necessary information needed to evaluate your credentials fully, and therefore your candidature may not be considered by the hiring manager of the job.  In order to be fully considered for a vacancy, make sure you return to iRecruitment and fully complete your application (by using the "My Account" link from the home page) prior to the closing date of a vacancy.

You must remember your user ID (e-mail address) and password to log back on. You cannot create an additional account with the same e-mail address.

3. My mother tongue is not listed. How can I enter this information?

3. My mother tongue is not listed. How can I enter this information?

The languages which appear under the Skills section, “Languages – Other” show only the most widely spoken languages (excluding those listed under “Languages – Official”). Please select “Languages –Other” skill type, and “9002. Other Language(s) Spoken” for the name of the skill, and then type the name of non-listed language you speak in “Other Information” field. You can enter more than one language in this field, separating them by a comma.

4. Do I need to fill in all fields in the online application form?

4. Do I need to fill in all fields in the online application form?

The application details you enter when you apply will be used to evaluate your qualifications for the job opening for which you apply—make sure it is accurate and contains all information requested. CV’s and cover letters will also be considered, however they are not the primary screening tool used by the Hiring Managers when doing the initial review of applications. You should complete all fields that apply to you on the application details step of the process in order for your candidature to be properly evaluated.

5. How can I attach documents/cover letters?

5. How can I attach documents/cover letters?

There is a “Documents” section that is part of the online application process. In that section, you simply click the “Add another Document” button. From there, you will be able to browse to the location of your document, select it, enter a description of the document, and define the type of document. Click the “upload” button and your document will be attached to your application package.
All documents are part of your complete application package and will be viewable for any vacancy to which you apply. You should either attach general documents that are applicable to all positions for which you apply or you should name your documents specifically to relate them to the vacancy to which they apply, (ex: Cover Letter IRC2222). 

Anytime you attach documents or update your application/profile details, be sure to click “Save” and “Refresh Resume” in order for your system generated profile to reflect the changes made.

6. How long does it take to complete the online application?

6. How long does it take to complete the online application?

The time it takes depends on several factors including the amount of work experience and education you have to enter, how fast you can type, etc. You should allow 20 to 45 minutes for the total process. You can speed up the process by collecting important information about previous work experience, education, certifications, etc., before you start creating your application.

7. What does the flashlight/torch icon do?

7. What does the flashlight/torch icon do?

The flashlight icon in our Job Site means that there is pre-defined data that belongs in that field. Whenever there is a flashlight icon, you should click on it and then click the “Go” button in the Search area (there is no need to enter any criteria). The system will return a list of approved values for that field in the “Results” section.  To choose the value you want, click the “Quick Select” icon in the row of the value.  You can also enter the % symbol into the field next to the icon and click tab to see the list of values available to choose from.

8. I updated my account and the new information is not reflected in my Personal Profile Form (PPF)

8. I updated my account and the new information is not reflected in my Personal Profile Form (PPF)

If this happens, go to the personal information section of your account and click on the “Refresh my resume” button, then on the “Print PPF” button.  This should refresh the information in your profile.

9. How do I print my application?

9. How do I print my application?

You do not need to print your application because your account information job application history and status are available to you online 24 hours a day, 7 days a week. If you still need to have a printed copy, you can go to the “personal details” section and in the bottom left of the screen select the “Print PPF” button.

Applying for Vacancies

1. How do I apply for a vacancy?

1. How do I apply for a vacancy?

Step 1: Register with FAO iRecruitment

To register with our iRecruitment job site you will need to enter your email address and password. Click on the Register Today link on the login page and enter the required information.

Step 2: Create your Online Application

Enter personal and professional information to complete your on-line application. Click on the each tab at the top of the screen to enter personal data, employment history, educational qualifications, skills and other required information. You should keep this information current and return to update it as necessary.

Step 3: Search for Job Vacancies

After you have created your online application you can search and view information about open vacancies. Click on the Jobs tab to display vacancies available.

Step 4: Apply to Vacancies

When you find a vacancy of interest, simply Click on the Apply Now icon to link you application to the vacancy.

Need more information? - You will find more detailed information to guide you through the above steps in our Guidelines available on each iRecruitment screen.

2. Can I apply for more than one job at a time?

2. Can I apply for more than one job at a time?

Yes, once you have completed your online profile in iRecruitment you can apply to multiple positions that are currently open and on the Job Listing. Even days or weeks later, all you have to do to apply for another job is to log back on to the site and apply—the application you submitted and/or last updated will still be in the system available for you to update and/or submit for another job opening.

3. Can I submit customized on-line applications for specific vacancies?

3. Can I submit customized on-line applications for specific vacancies?

No. Your on-line application stored in iRecruitment is the same for all vacancies for which you wish to apply. However, you can attach under Documents section a cover letter for each application explaining, for example, your motivation for the specific job and how you meet the requirements of the vacancy. We advise you to indicate clearly the number of the vacancy announcement in the title of the document you are attaching.

4. I have not received an email communication confirming receipt of my application for a vacancy

4. I have not received an email communication confirming receipt of my application for a vacancy

Every time you apply for a vacancy a confirmation message will appear on top of your iRecruitment user account. In addition the section Jobs Applied For will be updated to display your new application. Please check your iRecruitment account regularly.

Searching for Jobs

1. How do I search for jobs?

1. How do I search for jobs?

Click on the “jobs” tab in the upper right corner of your  account home screen, and type in one or more search criteria then click the search button to display a list of open jobs meeting your criteria.

2. How does Job Basket work?

2. How does Job Basket work?

If you have not yet registered and created your iRecruitment account you will only be able to add vacancies temporarily to the Job Basket; the selected jobs will remain in the Job Basket for the duration of your session in iRecruitment.

Once you register and create your account in iRecruitment, any vacancies added to your Job Basket will be saved in your account and you will be able to review them at your convenience. Please note that you can only apply to a vacancy prior to the Deadline for Applications indicated in each vacancy announcement.

Application and Selection Process

1. I missed the deadline-Can I still apply ?

1. I missed the deadline-Can I still apply ?

As with any position, once a closing date (deadline) has passed, no applications will be accepted. Please continue to visit http://www.fao.org/employment/en/ and apply for new jobs as they become available.

2. Can I apply by sending my resume via e-mail?

2. Can I apply by sending my resume via e-mail?

All applications must be completed using iRecruitment. Paper applications and resumes will not be accepted by fax, e-mail, or postal mail.

3. How can I check the status of my application?

3. How can I check the status of my application?

When you log in to iRecruitment (external applicants using your username (e-mail address) and password; internal applicants using your HRMS username and password through http://loginservices.fao.org/Login/OracleFinancialsMessage.html and going to the iRecruitment Employee Candidate responsibility), you will be taken to your “Home” page. On that page, you have a list of the positions to which you have applied. The column “Status” shows what status your application is in:

  • Selection ongoing–Position is still unfilled and, based on your skills/qualifications; you may or may not be contacted for an interview.
  • Job Accepted–You have accepted the position.
  • Selection finalized–You are no longer being considered for hire to the position–the position may be filled or unfilled.