Knowledge management is based on the idea that an organisation’s most valuable resource is the knowledge of its people. Therefore, the extent to which an organisation performs well, will depend, among other things, on how effectively its people can create new knowledge, share knowledge around the organisation, and use that... [read more]

Workshop report from the 2008 I-K-Mediary Workshop held at the Institute of Development Studies (IDS). It is hoped it will spark debate about the role of information and knowledge intermediaries in development contexts. It is intended for those who have an interest in the role of information and communication –... [read more]

Today we face an entirely new environment for innovation and getting things done. Innovation demands collaboration. So does production. In the past we could focus on a single task in an assembly-line fashion, handing our completed activity to the next person who would in turn do the same, until the... [read more]

The web is an exciting place for education in terms of the possibilities it offers for research and collaboration. Now, it is even more exciting, with the appearance and development of new tools which have become collectively known as “Web 2.0”. The purpose of this booklet is to provide a... [read more]

Suggested by Lucie Lamoureux.

An online platform offering tools and services that bring individuals and organizations together in the international development community. With a Dgroup, discussions can be held online or entirely on email, with an online...

Online communities are fast becoming a major aspect of the daily lives of millions of people around the world. Determining what makes an online community successful is therefore crucial for developers and designers. Why do some succeed and some fail? In order to study these questions, an online academic community... [read more]

This document covers the following learning goals:

1) Understand the importance of online facilitation to a group’s success.
2) Ground future learning about online facilitation in the basics of face-to-face facilitation.
3) Explore some online facilitation roles.

This document helps you to:

1) Understand the basics of divergent, evaluative and convergent process;
2) Explore how to facilitate divergent, evaluative and convergent processes to help a group accomplish tasks online.

This document helps you to:

1) Explore the power of conversation in community and network building;
2) Identify resources for building skills that facilitate conversations.