Online communities are fast becoming a major aspect of the daily lives of millions of people around the world. Determining what makes an online community successful is therefore crucial for developers and designers. Why do some succeed and some fail? In order to study these questions, an online academic community... [read more]

This guide was prepared in collaboration with Max Blanck, Lisa Cespedes, Marina Cherbonnier, Renata Mirulla, Laurence MoraPalumbo, Michael Riggs, John Ruane and Massimiliano Terzini.