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All Categories > GAEZ Forum > Issues on the use of the Web site and Data Portal > Portal - LogIn as FAO staff member
Total Posts: 5 - Pages (1): [1]
Author: schnetzer
Posted: 11 déc. 12 - 04:38
Subject: Portal - LogIn as FAO staff member
Hi all,

I receive an error message (see below) everytime I try to log in to the portal through my FAO account. I already told Margherita, but we could not resolve the problem so far. Has anyone had a similar experience?

Thanks for any help/hints!


HTTP Status 500 -


type Exception report


description The server encountered an internal error () that prevented it from fulfilling this request.



note The full stack trace of the root cause is available in the Apache Tomcat/7.0.26 logs.

Author: margherita.sini
Posted: 14 déc. 12 - 11:06
Subject: re: Portal - LogIn as FAO staff member
Hi Julian,

Thanks for posting this... Indeed I send this issue to the team that can follow up... let me check where they are on it and come back to you.

Author: margherita.sini
Posted: 18 déc. 12 - 09:35
Subject: re: Portal - LogIn as FAO staff member
Hi Julian, an update: they are working on solving this problem... Slowly but surely we will get through! Keep posted!
Author: schnetzer
Posted: 25 janv. 13 - 10:26
Subject: re: Portal - LogIn as FAO staff member
Thanks Marghrita! The problem seems to be resolved. The FAO login works for me now
Author: margherita.sini
Posted: 22 févr. 13 - 05:04
Subject: re: Portal - LogIn as FAO staff member
Dear users,

we have recently updated the login procedure and some of you had some issues. Clear your chache and everything should be fine.

the GAEZ Team
Total Posts: 5 - Pages (1): [1]
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Rice terraces. Indonesia. ©FAO/Roberto Faidutti / FAO
Dominant land cover pattern. GAEZ. ©FAO/IIASA
Input supply to vulnerable populations under the ISFP. Kenya. ©FAO/Sarah Elliott / FAO
Thermal zones. GAEZ. ©FAO/IIASA
Close up of apples, limes, oranges and tomatoes on sale at a local market in Nepal. ©FAO/Giampiero Diana / FAO
Aggregate crop yield in 2000. GAEZ. ©FAO/IIASA
Harvesting rice in east Java. Indonesia. H. Null / FAO
Dominant land cover pattern. GAEZ. ©FAO/IIASA
Flood recession rice fields. Cambodia. ©FAO/ Giuseppe Bizzarri/ FAO
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