Protests

Fairness and transparency are fundamental principles for FAO procurement activities. Bidders that believe they were not treated fairly in connection with a FAO procurement action may present a protest.

In order to present a protest, Bidders should submit the following information to the [email protected]. The email must include:

(a) The Name, address, telephone number, fax number, and email of the bidder;

(b) The Solicitation, Purchase Order or Contract Number, name of the Buyer and the office issuing the Solicitation, Purchase Order or Contract;

(c) A brief statement on the grounds of the protest, an explanation of how the protest is timely, and an explanation of how the Bidder was directly affected;

(d) Copies of relevant documents supporting the statement;

(e) A brief statement on the best way for FAO to provide the bidder with relief.

Bidders will normally receive a reply within 10 working days.