Case from Thailand: Gotoknow.org

Hi All, I want to response the question Manish raised - How can content be best developed, updated and authenticated, and delivered to the intended beneficiaries? From Win's experience we found that content development is a continuous process and require innovation plus resources. We follow a methodology of CNA (Content Need Assessment) to identify the actual need of the users mainly farmers, validate by sector specific specialist (through a pool of experts) and Win developed a Content Update Schedule (CUS) based on agri-products to ensure regular update of the content. Finally the content is hosted in the web (www.ruralinfobd.com) and develop a CD version (as backup copy for centers) of the same to deliver at Information centers like GP CIC, GHAT, Alokito Gram and others. Farmers avail the information and advisory services from the centers and the center owner / operator work as the "interface' between the farmer and PC to deliver the service. Getting the endorsement of the concerned department of the government (like Agriculture Information Service) is one major challenge yet to resolve. Though most of our contents are validated by relevant govt. officials. Remain to hear from others. Best, Kashfia