The  Food and Agriculture Organization of the United Nations (FAO) is happy to announce significant updates and upgrades to the FAO CONNECT CRM Database section for FAO Members.

This database contains information collected and consolidated through the Customer Relationship Management (CRM) System recently added to FAO's CONNECT Portal. The CRM Database also allows users to view more detailed information about private sector entities engaging with FAO.

The system offers a more complete and up-to-date picture of FAO’s private sector engagements from the contact stage through to full-fledged partnerships. By creating a single data repository and eliminating the need to rely on paper forms and email exchanges, the CRM Database provides a more accurate picture of the Organization’s work with the private sector and makes the engagement cycle simpler, more efficient and more transparent from beginning to end.

To access the system, FAO members will require a username and password that will be shared with them via e-mail together with a user guide.

If you have not received such an email, please send your request for access to [email protected].