Projects
The Food and Agriculture Organization (FAO) is actively engaged in supporting Namibia's agricultural sector. Our projects address a range of areas, from building resilience against climate related threats like droughts and floods to promoting sustainable farming practices. Overall, FAO's projects in Namibia and collaboration with stakeholders aim to improve food security, enhance livelihoods, and promote more robust agrifood systems.
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About FAO Grievance Mechanisms
Stakeholders involved in, or affected by, activities supported by FAO have a right to express their concerns to the Organization regarding actions that impact them. Addressing grievances early and effectively is essential for mitigating, managing, and successfully resolving any issue.
The existence of a grievance mechanism is crucial to ensuring that affected parties have access to fair, transparent, inclusive and no-cost processes for redressing0 grievances and resolving conflicts. FAO grievance mechanisms are designed to receive and address complaints related to the implementation of activities in a timely and culturally appropriate manner. Once a grievance is filed, FAO will keep the complainant informed of the case’s progress.
FAO strictly prohibits and actively prevents retaliation against stakeholders who seek information about or participate in activities supported or implemented by the Organization. This includes expressing concerns or accessing FAO’s grievance mechanism. The Organization does not tolerate or contribute to threats, intimidation, retaliation, or physical and legal attacks against stakeholders involved in or affected by FAO projects. Requests for confidentiality regarding the identities of complainants and the disclosure of information provided to these mechanisms will be respected.
File a grievance
The FAO Namibia Country Office welcomes all complaints from stakeholders, including project beneficiaries and partners. Our Country Office is ready to address concerns related to FAO projects. This includes reviewing alleged or potential violations of FAO’s environmental and social safeguards, as well as grievances related to sexual exploitation and abuse.
For more details, you can refer to the Compliance Reviews Following Complaints Related to the Organization’s Environmental and Social Standards Guidelines.
To use FAO accountability mechanism channel at the country level, please contact directly our Grievance Officer at:
- Telephone: +264 83 331 7100
- Or via E-mail Address: [email protected]